[Cialug] Mediacom - not Linux related

Mon Sep 18 13:43:57 UTC 2017

I wonder what would happen if you just ignored Mediacom.

On Mon, Sep 18, 2017 at 8:39 AM, Kevin Smith <kevin at linuxsmith.com> wrote:
> It is annoying they expected my mother to solve it. It turned out even
> better when we figured out the Mediacom installation had not been done
> correctly; meaning they caused the problem and my mother's Internet service
> wasn't the source of the "infringement". They caused her a lot of anxiety
> and got all preachy about her being responsible for activity on her home
> network. They also claimed be 100% sure (because of the IP) that it came
> from her network; turns out they can't be as sure as they say. Another
> annoyance, it took multiple calls before I got someone that I could
> communicate with and who had the technical knowledge to help solve the
> issue; all others seemed to say not our problem it's yours and left it
> there.
>
> Never been a Mediacom fan and this experience didn't improve my opinion.
>
> On Sep 17, 2017 20:29, "Todd Walton" <tdwalton at gmail.com> wrote:
>
> I got one of those letters once, for something that clearly wasn't me. Call
> me crazy, but I'd send back a short letter with a number of four letter
> words informing them of where they can go. They can claim "common carrier"
> status but you're supposed to be responsible for that stuff?
>
> Who are they to commission you as sheriff of your internet connection? Why
> is it your mandatory responsibility to clutch at your internet connection
> like a Gollum with his precious so you can carry out someone else's dirty
> work for them?
>
> I'm feeling irritated with stupidity today. More than usual, I mean.
>
> --
> Todd
>
>
> On Fri, Sep 8, 2017 at 5:47 PM, Kevin Smith <kevin at linuxsmith.com> wrote:
>
>> Figured it out I think. They used a contractor to do the install, who
>> failed to add a MoCA filter. Apparently, without that what we are
>> experiencing can happen. Two cable Internet services are combined somehow.
>> I'm actually seeing devices on someone else's cable Internet service on
> her
>> network; and Mediacom is seeing their online activity as my mother's.
>>
>> Anyway, they are sending someone out to correct it. They removed the
>> "violations" from her account.
>>
>> On Sep 5, 2017 13:00, "tony welder" <tony.wvoip at gmail.com> wrote:
>>
>> > For starters, it may not be the modem/wifi, it could be her computer.
> If
>> > the computer is compromised, they may be using it to seed the content
>> out.
>> > It wouldn't matter what service you were on, the problem would follow
> you
>> > no matter where you go.
>> >
>> > There's also the possibility that she is actually pirating the content
>> > herself.  It's the most pirated show on the planet right now... just
>> > saying.
>> >
>> > WPA2 is tough to break.  I've tried several times, it just takes way too
>> > long, requires some decent hardware (GPU for running through a
>> dictionary,
>> > then john the ripper plus regex on dictionary... then finally a brute
>> > force(which damn near NEVER works) ) and requires a lot of luck.
>> >
>> > If we're still hung up on it being your WIFI then they maybe getting in
>> > through WPS.  A lot of devices say they have it disabled... when all
> they
>> > did was disable it through through the web interface.  Takes me about 5
>> > minutes to break into those.  If you actually set it up, then it will
>> take
>> > me up to 2 days assuming the devices doesn't have any serious counter
>> > measures.  With a device the employs more than just simple throttling,
> it
>> > could take me over a month to break in.
>> >
>> > I recommend doing some sort of packet capture, at the top of that
>> network,
>> > to see if any devices are compromised.  It's one of the best ways to
>> figure
>> > out if one of your IOT devices or person X's computer is compromised.
>> >
>> >
>> > Cheers,
>> > Tony
>> >
>> >
>> >
>> > On Tue, Sep 5, 2017 at 11:20 AM, Justin Richeson <neomatrixjr at gmail.com>
>> > wrote:
>> >
>> > > My IP seems to stick as long as my down time is minimal.  My guess is
>> > > unless you're offline while they do a lease reset, you get the same IP
>> > > back.  Or unless they change routing behind the scenes.  I know I've
>> had
>> > my
>> > > IP changed a few times, but defiantly had it more than two
>> > weeks...probably
>> > > had my current IP at least since we had a major outage early this
> year.
>> > >
>> > > On Tue, Sep 5, 2017 at 10:42 AM, L. V. Lammert <lvl at omnitec.net>
>> wrote:
>> > >
>> > > > On Tue, 5 Sep 2017, Dave Hala wrote:
>> > > >
>> > > > > My experience with mediacom was that the dhcp lease on an ip
>> > addresswas
>> > > > roughly two weeks.
>> > > > >
>> > > > How interesting!  I have been using the same IP [as static] for over
>> > five
>> > > > years on the firwall box behind our Charter modem, .. as long as we
>> > keep
>> > > > it active, their system will not reprovision for another user.
>> > > >
>> > > > Anyone tried a similar strategy with MediaComm?
>> > > >
>> > > >         Lee
>> > > > _______________________________________________
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>> > >
>> >
>> >
>> >
>> > --
>> > ~tony
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