[Cialug] Mediacom - not Linux related

Mon Sep 18 13:59:31 UTC 2017

I know several people that have been booted from Mediacom for multiple
alleged infringements. From what I understand it's difficult to get service
back from them.

I think what Kevin did, while painful, was probably best to get it all
resolved.

-dc

On Mon, Sep 18, 2017 at 8:43 AM, Dave Hala <dave at 58ghz.net> wrote:

> I wonder what would happen if you just ignored Mediacom.
>
>
>
> On Mon, Sep 18, 2017 at 8:39 AM, Kevin Smith <kevin at linuxsmith.com> wrote:
> > It is annoying they expected my mother to solve it. It turned out even
> > better when we figured out the Mediacom installation had not been done
> > correctly; meaning they caused the problem and my mother's Internet
> service
> > wasn't the source of the "infringement". They caused her a lot of anxiety
> > and got all preachy about her being responsible for activity on her home
> > network. They also claimed be 100% sure (because of the IP) that it came
> > from her network; turns out they can't be as sure as they say. Another
> > annoyance, it took multiple calls before I got someone that I could
> > communicate with and who had the technical knowledge to help solve the
> > issue; all others seemed to say not our problem it's yours and left it
> > there.
> >
> > Never been a Mediacom fan and this experience didn't improve my opinion.
> >
> > On Sep 17, 2017 20:29, "Todd Walton" <tdwalton at gmail.com> wrote:
> >
> > I got one of those letters once, for something that clearly wasn't me.
> Call
> > me crazy, but I'd send back a short letter with a number of four letter
> > words informing them of where they can go. They can claim "common
> carrier"
> > status but you're supposed to be responsible for that stuff?
> >
> > Who are they to commission you as sheriff of your internet connection?
> Why
> > is it your mandatory responsibility to clutch at your internet connection
> > like a Gollum with his precious so you can carry out someone else's dirty
> > work for them?
> >
> > I'm feeling irritated with stupidity today. More than usual, I mean.
> >
> > --
> > Todd
> >
> >
> > On Fri, Sep 8, 2017 at 5:47 PM, Kevin Smith <kevin at linuxsmith.com>
> wrote:
> >
> >> Figured it out I think. They used a contractor to do the install, who
> >> failed to add a MoCA filter. Apparently, without that what we are
> >> experiencing can happen. Two cable Internet services are combined
> somehow.
> >> I'm actually seeing devices on someone else's cable Internet service on
> > her
> >> network; and Mediacom is seeing their online activity as my mother's.
> >>
> >> Anyway, they are sending someone out to correct it. They removed the
> >> "violations" from her account.
> >>
> >> On Sep 5, 2017 13:00, "tony welder" <tony.wvoip at gmail.com> wrote:
> >>
> >> > For starters, it may not be the modem/wifi, it could be her computer.
> > If
> >> > the computer is compromised, they may be using it to seed the content
> >> out.
> >> > It wouldn't matter what service you were on, the problem would follow
> > you
> >> > no matter where you go.
> >> >
> >> > There's also the possibility that she is actually pirating the content
> >> > herself.  It's the most pirated show on the planet right now... just
> >> > saying.
> >> >
> >> > WPA2 is tough to break.  I've tried several times, it just takes way
> too
> >> > long, requires some decent hardware (GPU for running through a
> >> dictionary,
> >> > then john the ripper plus regex on dictionary... then finally a brute
> >> > force(which damn near NEVER works) ) and requires a lot of luck.
> >> >
> >> > If we're still hung up on it being your WIFI then they maybe getting
> in
> >> > through WPS.  A lot of devices say they have it disabled... when all
> > they
> >> > did was disable it through through the web interface.  Takes me about
> 5
> >> > minutes to break into those.  If you actually set it up, then it will
> >> take
> >> > me up to 2 days assuming the devices doesn't have any serious counter
> >> > measures.  With a device the employs more than just simple throttling,
> > it
> >> > could take me over a month to break in.
> >> >
> >> > I recommend doing some sort of packet capture, at the top of that
> >> network,
> >> > to see if any devices are compromised.  It's one of the best ways to
> >> figure
> >> > out if one of your IOT devices or person X's computer is compromised.
> >> >
> >> >
> >> > Cheers,
> >> > Tony
> >> >
> >> >
> >> >
> >> > On Tue, Sep 5, 2017 at 11:20 AM, Justin Richeson <
> neomatrixjr at gmail.com>
> >> > wrote:
> >> >
> >> > > My IP seems to stick as long as my down time is minimal.  My guess
> is
> >> > > unless you're offline while they do a lease reset, you get the same
> IP
> >> > > back.  Or unless they change routing behind the scenes.  I know I've
> >> had
> >> > my
> >> > > IP changed a few times, but defiantly had it more than two
> >> > weeks...probably
> >> > > had my current IP at least since we had a major outage early this
> > year.
> >> > >
> >> > > On Tue, Sep 5, 2017 at 10:42 AM, L. V. Lammert <lvl at omnitec.net>
> >> wrote:
> >> > >
> >> > > > On Tue, 5 Sep 2017, Dave Hala wrote:
> >> > > >
> >> > > > > My experience with mediacom was that the dhcp lease on an ip
> >> > addresswas
> >> > > > roughly two weeks.
> >> > > > >
> >> > > > How interesting!  I have been using the same IP [as static] for
> over
> >> > five
> >> > > > years on the firwall box behind our Charter modem, .. as long as
> we
> >> > keep
> >> > > > it active, their system will not reprovision for another user.
> >> > > >
> >> > > > Anyone tried a similar strategy with MediaComm?
> >> > > >
> >> > > >         Lee
> >> > > > _______________________________________________
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> >> >
> >> >
> >> >
> >> > --
> >> > ~tony
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