[Cialug] Mediacom - not Linux related

[Kevin Smith]

It is annoying they expected my mother to solve it. It turned out even
better when we figured out the Mediacom installation had not been done
correctly; meaning they caused the problem and my mother's Internet service
wasn't the source of the "infringement". They caused her a lot of anxiety
and got all preachy about her being responsible for activity on her home
network. They also claimed be 100% sure (because of the IP) that it came
from her network; turns out they can't be as sure as they say. Another
annoyance, it took multiple calls before I got someone that I could
communicate with and who had the technical knowledge to help solve the
issue; all others seemed to say not our problem it's yours and left it
there.

Never been a Mediacom fan and this experience didn't improve my opinion.

On Sep 17, 2017 20:29, "Todd Walton" <tdwalton at gmail.com> wrote:

I got one of those letters once, for something that clearly wasn't me. Call
me crazy, but I'd send back a short letter with a number of four letter
words informing them of where they can go. They can claim "common carrier"
status but you're supposed to be responsible for that stuff?

Who are they to commission you as sheriff of your internet connection? Why
is it your mandatory responsibility to clutch at your internet connection
like a Gollum with his precious so you can carry out someone else's dirty
work for them?

I'm feeling irritated with stupidity today. More than usual, I mean.

--
Todd


On Fri, Sep 8, 2017 at 5:47 PM, Kevin Smith <kevin at linuxsmith.com> wrote:

> Figured it out I think. They used a contractor to do the install, who
> failed to add a MoCA filter. Apparently, without that what we are
> experiencing can happen. Two cable Internet services are combined somehow.
> I'm actually seeing devices on someone else's cable Internet service on
her
> network; and Mediacom is seeing their online activity as my mother's.
>
> Anyway, they are sending someone out to correct it. They removed the
> "violations" from her account.
>
> On Sep 5, 2017 13:00, "tony welder" <tony.wvoip at gmail.com> wrote:
>
> > For starters, it may not be the modem/wifi, it could be her computer.
If
> > the computer is compromised, they may be using it to seed the content
> out.
> > It wouldn't matter what service you were on, the problem would follow
you
> > no matter where you go.
> >
> > There's also the possibility that she is actually pirating the content
> > herself.  It's the most pirated show on the planet right now... just
> > saying.
> >
> > WPA2 is tough to break.  I've tried several times, it just takes way too
> > long, requires some decent hardware (GPU for running through a
> dictionary,
> > then john the ripper plus regex on dictionary... then finally a brute
> > force(which damn near NEVER works) ) and requires a lot of luck.
> >
> > If we're still hung up on it being your WIFI then they maybe getting in
> > through WPS.  A lot of devices say they have it disabled... when all
they
> > did was disable it through through the web interface.  Takes me about 5
> > minutes to break into those.  If you actually set it up, then it will
> take
> > me up to 2 days assuming the devices doesn't have any serious counter
> > measures.  With a device the employs more than just simple throttling,
it
> > could take me over a month to break in.
> >
> > I recommend doing some sort of packet capture, at the top of that
> network,
> > to see if any devices are compromised.  It's one of the best ways to
> figure
> > out if one of your IOT devices or person X's computer is compromised.
> >
> >
> > Cheers,
> > Tony
> >
> >
> >
> > On Tue, Sep 5, 2017 at 11:20 AM, Justin Richeson <neomatrixjr at gmail.com>
> > wrote:
> >
> > > My IP seems to stick as long as my down time is minimal.  My guess is
> > > unless you're offline while they do a lease reset, you get the same IP
> > > back.  Or unless they change routing behind the scenes.  I know I've
> had
> > my
> > > IP changed a few times, but defiantly had it more than two
> > weeks...probably
> > > had my current IP at least since we had a major outage early this
year.
> > >
> > > On Tue, Sep 5, 2017 at 10:42 AM, L. V. Lammert <lvl at omnitec.net>
> wrote:
> > >
> > > > On Tue, 5 Sep 2017, Dave Hala wrote:
> > > >
> > > > > My experience with mediacom was that the dhcp lease on an ip
> > addresswas
> > > > roughly two weeks.
> > > > >
> > > > How interesting!  I have been using the same IP [as static] for over
> > five
> > > > years on the firwall box behind our Charter modem, .. as long as we
> > keep
> > > > it active, their system will not reprovision for another user.
> > > >
> > > > Anyone tried a similar strategy with MediaComm?
> > > >
> > > >         Lee
> > > > _______________________________________________
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> > >
> >
> >
> >
> > --
> > ~tony
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