[DM-MUG] Re: Purple

[Ray Bowler]

Thanks Matt.

The switch to another user had the same results. Oh well, I now have 
fast user switching set up so that may be a gain for the day.

These cartridges have been in use for a while with no problem.  Still 
it started when I changed the black cartridge. The cyan is low so I 
will probably change it and see what happens, then maybe all of them. 
A pretty expensive test.

Some experimental results:

Pluged into MacMini:
	Text from Eudora--b/w fine
	Color--too much blue
	grayscale--blue

from iBook plugged directly
	same as above

from iBook shared over network
	same



At 7:33 AM -0600 12/27/07, Matthew W. wrote:
>Did tech support also recommend opening and closing all the windows 
>and doors in your house too? Maybe cycle all the fuses in your fuse 
>panel?
>
>When I have seen mixed colors like this, it has usually been mixed 
>colors. Don't know how it happens, but I once had an HP cartridge 
>that printed green for blue and yellow. Clearly, this was easy to 
>determine. If you're getting purple for green though, that's 
>probably a little different. It might be a Colorsync setting, or an 
>odd driver or print setting, a corrupt plist possibly. It could be 
>bad hardware too. I'm so anti-Epson after years of owning and 
>working on them. They have fantastic color fidelity (usually), 
>though not the best text output, and hardware has been less than 
>reliable, IMHO.
>
>Two things to try: create a new user, add the printer. Test print. 
>If the color is wrong, dump all drivers, and .plists and re-install. 
>You might also try plugging it into another computer and do a test 
>print. Recent later versions of 10.4 may have the driver already 
>installed. That would confirm whether or not it's the hardware.
>
>Mw
>
>On Dec 27, 2007, at 1:59 AM, Ray Bowler wrote:
>
>>Angela,
>>
>>Thanks. I have done the printer diagnostics and maintenance. The 
>>printer has been burned off except for when it is printing for over 
>>a year. The C88 doesn't have the Printable CD/DVD feature. I wish 
>>it did. My experience is only with Epson and HP but I have had HPs 
>>which would work even if a cartridge was empty.
>>
>>
>>At 10:23 PM -0800 12/26/07, AB wrote:
>>>Ray,
>>>
>>>I've had to troubleshoot this problem for many people. Go through 
>>>all the printer maintence and
>>>diagnostic tests as Matthew advised before you get into 
>>>uninstalling/reinstalling drivers and
>>>firmware and such as Epson wanted you to do.
>
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-- 
Ray Bowler

rbowler.home.mchsi.com