[DM-MUG] Re: Purple

[Matthew W.]

Did tech support also recommend opening and closing all the windows  
and doors in your house too? Maybe cycle all the fuses in your fuse  
panel?

When I have seen mixed colors like this, it has usually been mixed  
colors. Don't know how it happens, but I once had an HP cartridge  
that printed green for blue and yellow. Clearly, this was easy to  
determine. If you're getting purple for green though, that's probably  
a little different. It might be a Colorsync setting, or an odd driver  
or print setting, a corrupt plist possibly. It could be bad hardware  
too. I'm so anti-Epson after years of owning and working on them.  
They have fantastic color fidelity (usually), though not the best  
text output, and hardware has been less than reliable, IMHO.

Two things to try: create a new user, add the printer. Test print. If  
the color is wrong, dump all drivers, and .plists and re-install. You  
might also try plugging it into another computer and do a test print.  
Recent later versions of 10.4 may have the driver already installed.  
That would confirm whether or not it's the hardware.

Mw

On Dec 27, 2007, at 1:59 AM, Ray Bowler wrote:

> Angela,
>
> Thanks. I have done the printer diagnostics and maintenance. The  
> printer has been burned off except for when it is printing for over  
> a year. The C88 doesn't have the Printable CD/DVD feature. I wish  
> it did. My experience is only with Epson and HP but I have had HPs  
> which would work even if a cartridge was empty.
>
>
> At 10:23 PM -0800 12/26/07, AB wrote:
>> Ray,
>>
>> I've had to troubleshoot this problem for many people. Go through  
>> all the printer maintence and
>> diagnostic tests as Matthew advised before you get into  
>> uninstalling/reinstalling drivers and
>> firmware and such as Epson wanted you to do.