[Cialug] Mediacom - not Linux related

[Kevin Smith]

Thanks for the input on number of devices you have. Clearly something is up
at her home. Agreed the TP-Link is some sort of router, possibly a WiFi AP.
Planned on restrictions by MAC next time I'm out there. Wasn't sure how to
get to that with these modems. You get redirected to a crappy and limited
management interface hosted by Mediacom. Found online how to access it
directly. Hope it has more features.

On Sep 4, 2017 11:07, "chris rheinherren" <c.rheinherren at gmail.com> wrote:

> ​For these questions:
> 1. How many devices are supposed to show when you have their Xtreme
> service? Oddly, Mediacom can't answer this question.
> 2. Is it possible to somehow get on the local network by taping into the
> cable? Seem unlikely to me.
>
> 1) depends on how many rooms have a Tivo device. Those should usually show
> as wired. I have a Tivo and a Tivo-mini (2 rooms with Tivo devices) and
> they both show up under my wired connections. The xtreme modem will also be
> for internet and phone services. Plus wifi generally with home wifi service
> provided by Mediacom unless she has her own router where the modem-gateway
> will be baselined (or should be). Additional devices should be her
> computers, tablets, smart phones that are connected. Nothing else.
>
> 2) I would agree that would be highly unlikely.
>
> And just general info too.
>
> Since you stated this was new service, I would definitely check the date of
> the DMCA violation. Did it take place before she had service with Mediacom?
> If so then the DMCA team will have to do some research to find out who had
> the IP before your mom did. ​
>
> I agree with Tom, make sure its a difficult password on WPA2. Also restrict
> MAC addresses like Dave said to the MACs of the known devices so nothing
> else can connect.
>
>
> By the base description, it sounds like those 6 other devices are causing
> the issue. And a TP-Link device sounds like it's some kind of wifi
> extender.
>
> On Mon, Sep 4, 2017 at 10:07 AM, Tom Pohl <tom at tcpconsulting.com> wrote:
>
> > When you changed the wifi password, how strong was the new password? It
> > needs to be reasonably long (greater than 16 characters) to deter a
> > determined neighbor these days. Also, make you are using WPA2 and not
> WEP.
> >
> > Thanks!
> > -Tom
> >
> >
> > > On Sep 4, 2017, at 7:24 AM, Kevin Smith <kevin at linuxsmith.com> wrote:
> > >
> > > Here's one I'm a bit confused by. So far Mediacom isn't much help; they
> > say
> > > what I describe is impossible. I'm wondering what the thoughts are
> here?
> > >
> > > Mother got Mediacom, a month later got a DMCA notice that said she'd
> > > downloaded Game of Thrones. She didn't of course. They said just change
> > the
> > > WiFi password. Fine done, but the notices keep coming. I looked at
> that's
> > > on her network (scanned from my own device) before and after changing
> the
> > > password. The only devices connected by WiFi are my phone and hers.
> > > Hardwired shows the modem, a Tivo device (which I assume is her DVR
> > > service) and then six other devices. Those six come and go. One reports
> > > being a TP-Link device, another a Samsung 46" TV, the others can't be
> > > identified. Her TVs aren't on the network. Mediacom says this is not
> > > normal. When I tell the we have zero devices wired in they say it's
> > > impossible.
> > >
> > > Mediacom can't answer these questions.
> > > 1. How many devices are supposed to show when you have their Xtreme
> > > service? Oddly, Mediacom can't answer this question.
> > > 2. Is it possible to somehow get on the local network by taping into
> the
> > > cable? Seem unlikely to me.
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