[Cialug] Get it in writing

[Jim Cole]

Mediacom did something similar to me last week. I was on the Ultra Plus
plan because of the data limits. Ultra Plus is 2TB. I called and asked
about a higher limit and they grandfathered me and put me on a 3TB plan for
the same price. All was good, I was happy with Mediacom..I was so happy
that I decided to get cable tv from them. They sold me on a package of
cable tv, internet and phone. I specifically asked like 6 times in a 45 min
call if my 3TB would remain and I was told yes. Well, that was false. It
went away. I'm now fighting to get it back. They tried to get me to pay the
extra $60/month for it. I'm like..$60 for 1TB more? really?!?

I should have gotten the 3TB thing staying in writing too.

-Jim


On Mon, Aug 15, 2016 at 5:25 PM, Scott Yates <Scott at yatesframe.com> wrote:

> I just find that almost without fail, the supplied firmware on "routers"
> that are supplied tend to lose their minds and lock up every month or so
> unless they are relieved of their more advanced duties.
>
> The "modem only" solution is preferable to me because I can still log in
> and check signal levels and such as David mentions.
>
> Thanks Zachary, that one looks like exactly what I want.
>
> On Mon, Aug 15, 2016 at 5:19 PM, David Champion <dchamp1337 at gmail.com>
> wrote:
>
> > I'm not a fan of the C1000a (Actiontec), I liked the C1000z (Zyxel)
> better.
> >
> > Generally if you're putting a modem into bridging mode, it doesn't matter
> > too much which modem you're using.
> >
> > BUT - I don't like bridging mode. If it's my modem, I'd rather be able to
> > log into it and see what my modem stats are, if you're getting line
> errors
> > etc. If you're in bridging mode, you get nothing, and have to rely on
> your
> > ISP for that info. if your ISP is CL, what info you get depends largely
> on
> > how much the tech you're talking to ain't care.
> >
> > And you can use the firewall options on the modem as another layer of
> > protection if you want to.
> >
> > -dc
> >
> > On Mon, Aug 15, 2016 at 5:03 PM, Kyle H <khamil8686 at gmail.com> wrote:
> >
> > > c1000a, have had it in passthrough for months
> > >
> > > On Aug 15, 2016 5:01 PM, "Scott Yates" <Scott at yatesframe.com> wrote:
> > >
> > > > Is there a good STABLE modem for CL that just does pass-through like
> a
> > > > surfboard does?
> > > >
> > > > On Mon, Aug 15, 2016 at 4:43 PM, David Champion <
> dchamp1337 at gmail.com>
> > > > wrote:
> > > >
> > > > > The firmware on the CL provided modems is generally pretty horrible
> > > > anyway,
> > > > > I'd rather have a non-isp specific version like this one:
> > > > >
> > > > > http://www.zyxel.com/us/en/products_services/vsg1432_
> b101.shtml?t=p
> > > > >
> > > > > -dc
> > > > >
> > > > > On Mon, Aug 15, 2016 at 4:37 PM, Dave Hala <dave at 58ghz.net> wrote:
> > > > >
> > > > > > You should always have either lube or an attorney on the line
> when
> > > > > > dealing with century link.
> > > > > >
> > > > > > On Mon, Aug 15, 2016 at 4:35 PM, Scott Yates <
> Scott at yatesframe.com
> > >
> > > > > wrote:
> > > > > > > Thank you.  This might come in handy as I have to call them
> about
> > > my
> > > > > > modem
> > > > > > > dying.  Good thing it is only used as a backup when the main
> line
> > > is
> > > > > > down.
> > > > > > >
> > > > > > > On Mon, Aug 15, 2016 at 3:54 PM, Brian Wood <
> > woodbrian77 at gmail.com
> > > >
> > > > > > wrote:
> > > > > > >
> > > > > > >> I signed up recently with CenturyLink and we agreed to a $50
> > > > > > >> discount off the price of the modem.  Now I got the first bill
> > > > > > >> and no discount.  I called them and they said they could only
> > > > > > >> give me a $25 discount -- something about how that was all
> > > > > > >> that was available at the time I signed up.  I didn't get the
> > > > > > >> terms we agreed to in writing so I just said OK.  But at
> least I
> > > > > > >> can let others know of what happened and maybe help you
> > > > > > >> avoid the same mistake.
> > > > > > >>
> > > > > > >> --
> > > > > > >> Brian
> > > > > > >> Ebenezer Enterprises - In G-d we trust.
> > > > > > >> http://webEbenezer.net
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