[Cialug] A tool for sharing email?

[Matthew Nuzum]

Thanks, that wasn't what I had in mind but the more I think about it, I
think that is better than what I was picturing. Thanks for the tip!

On Thu, Nov 1, 2012 at 5:43 PM, Nathan C. Smith <nathan.smith at ipmvs.com>wrote:

> Request Tracker can kind of do that.
>
> -Nate
>
> -----Original Message-----
> From: cialug-bounces at cialug.org [mailto:cialug-bounces at cialug.org] On
> Behalf Of Matthew Nuzum
> Sent: Thursday, November 01, 2012 5:41 PM
> To: Central Iowa Linux Users Group
> Subject: [Cialug] A tool for sharing email?
>
> Hello, is there a free open source tool that does this:
>
> Everyone has an email address
> They can use their fav email client, thunderbird, outlook, etc Possibly a
> web mail interface too All emails are recorded in a database so that
> there's a history of communication
>
> Here's the scenario, I'd like to delegate some of my email for a
> particular address to a helper. They would respond on my behalf. At any
> time I could log into something and see what's going on and ensure that
> everything is working as I'd like it to. I want it to just be automatic, we
> use email like normal, but it all goes through this system.
>
> I kind of imagine this would be a bit like a CRM tool or customer support
> system because I could totally see this being beneficial in environments
> where you have customer contacts coming in and want a team of people to be
> able to respond to them.
>
> --
> Matthew Nuzum
> newz2000 on freenode, skype, linkedin and twitter
>
> ♫ You're never fully dressed without a smile! ♫
> _______________________________________________
> Cialug mailing list
> Cialug at cialug.org
> http://cialug.org/mailman/listinfo/cialug
> _______________________________________________
> Cialug mailing list
> Cialug at cialug.org
> http://cialug.org/mailman/listinfo/cialug
>



-- 
Matthew Nuzum
newz2000 on freenode, skype, linkedin and twitter

♫ You're never fully dressed without a smile! ♫