[Cialug] request tracker alternate

Matthew Nuzum newz at bearfruit.org
Fri Nov 16 09:33:43 CST 2007


On Nov 16, 2007 5:30 AM, Dave Weis <djweis at internetsolver.com> wrote:

> David Bierce wrote:
> > We moved from RT to OTRS. www.otrs.org
> >
>
> >> Anyone here have a suggestion for a replacement for request-tracker?
> >> The killer feature of RT is that you can do all the routine stuff
> >> through e-mail.
>
> Sorry, I erased the first message in the morning email purge :-)
>
> What do you not like/need to change with RT?
>

It's far more than I need. I want something simpler. I dislike the
interface. I guess I'm just curious if there's something else. Maybe I'll
decide that RT is the bomb but right now I wish I had another option.

-- 
Matthew Nuzum
newz2000 on freenode
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