On Nov 16, 2007 5:30 AM, Dave Weis <<a href="mailto:djweis@internetsolver.com">djweis@internetsolver.com</a>> wrote:<br><div class="gmail_quote"><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div class="Ih2E3d">David Bierce wrote:<br>> We moved from RT to OTRS. <a href="http://www.otrs.org" target="_blank">www.otrs.org</a><br>><br></div><div class="Ih2E3d"><br>>> Anyone here have a suggestion for a replacement for request-tracker?
<br>>> The killer feature of RT is that you can do all the routine stuff<br>>> through e-mail.<br><br></div>Sorry, I erased the first message in the morning email purge :-)<br><br>What do you not like/need to change with RT?
<br></blockquote></div><br clear="all">It's far more than I need. I want something simpler. I dislike the interface. I guess I'm just curious if there's something else. Maybe I'll decide that RT is the bomb but right now I wish I had another option.
<br><br>-- <br>Matthew Nuzum<br>newz2000 on freenode