[Cialug] new cable modem advice

[Jerry Weida]

Actually, for Mediacom cable modem service, you do have one in the CIALUG. ;)


On Thu, 17 Mar 2005 18:56:59 -0600, Don Cady <doncady@bigfoot.com> wrote:
> Barry, Stephen has a point here. If you call for service saying you're a
> non-windows user, using your own modem, you'd better cross your fingers when
> you dial*. Seems like your best bet is to get them to replace your modem
> with a motorola somehow, with second choice being buying your own.
> 
> *I have heard that some of those guys are easing into Linux. I gave LiveCDs
> to 2 in the CUG who responded that some of their collegues were already
> talking it up. Too bad none have joined the LUG, we'd have non-windows
> points of contact.
> 
> Don
> 
> > Barry,
> >
> > On Thursday 17 March 2005 14:59, Barry Von Ahsen wrote:
> >> as I was complaining about last night, I'm about to ditch my P.O.S. RCA
> >> cable modem, and I'm soliciting advice for it's replacement.  From what
> >> I can google, the Motorola surf board 5100 seems pretty good.
> >
> > After having a wearying number of arguments with the tech support folks at
> > my
> > current ISP, and several others in the past. Arguments over things that
> > should have been detected by them, and fixed before I ever called, I
> > decided
> > that I would pay the 3 bucks a month and use their Cable Modem no matter
> > what
> > kind it was.
> >
> > I did this because it seemed to me that every time I called my ISP to let
> > them
> > know that they had a problem, they told me:
> >
> > A. Reinstall Windows even though I don't use Windows.
> > B. You have a bad cable modem.
> >
> > Where upon I could then tell them, "No, it is your cable modem".  It is
> > amazing, right after I point this out, magically the cable modem starts
> > working, and is no longer the culprit.  It has saved me endless arguments.
> >
> > Steve
> > --
> > 73 49 111 01001001
> > Stephen Hawkins NG0G
> > ng0g@arrl.net
> 
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