[Cialug] Password Resets

jim kraai jimgkraai at gmail.com
Mon Jun 28 21:45:33 UTC 2021


https://media.giphy.com/media/NFl9JyJQANdGE/giphy.gif

On Sun, Jun 27, 2021 at 11:21 PM Justin Richeson <neomatrixjr at gmail.com>
wrote:

> Do not give the user a password...for giving the user a password gives them
> the opportunity to f__k it up 6 times and lock out again.  Instead, invest
> your many hours of password resets into creating a secure password reset
> system...and teach users to fix their own f__k-ups.
> Then, convince your company to fire anyone that resets their passwords more
> than twice in any given day more than 3 times...'cause that person ain't
> smart enough for office work.
>
> On Fri, Jun 25, 2021 at 8:41 AM kristau <kristau at protonmail.com> wrote:
>
> > I feel for you, sir!
> >
> > I especially enjoyed the "tried every different combination" part. Phil,
> > every different combination of that exact string is a set of 1. I just
> > about sprayed coffee over my keyboard.
> >
> > Thanks!
> > kristau
> >
> > ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
> >
> > On Thursday, June 24th, 2021 at 9:43 AM, Todd Walton <tdwalton at gmail.com
> >
> > wrote:
> >
> > > No matter how hard a person tries, he or she is never going to escape
> > >
> > > users... they're always there... lurking around the next corner...
> ready
> > >
> > > to launch upon the unsuspecting IT person such offenses as "the
> password
> > >
> > > reset". Let's call my attacker Phil.
> > >
> > > An IM transcript:
> > >
> > > 14:46 Phil: That password "password" is not working
> > >
> > > 14:47 Phil: Wait. It worked!
> > >
> > > 14:49 Phil: tried every differnet combination and no luck
> > >
> > > 14:51 Me: Every different combination of what?
> > >
> > > 14:51 Me: Your password worked? Or didn't work?
> > >
> > > 14:52 Phil: password
> > >
> > > Phil, that isn't even English syntax. You gotta help me out, buddy. I
> > >
> > > literally set your password to "password" and told you that's what it
> > was.
> > >
> > > All you gotta do is type "password". You could even cut and paste the
> > >
> > > actual word into the password field.
> > >
> > > I like the customer support aspect of my job. I like creating satisfied
> > >
> > > customers. I know it's a little dorky, but I cheered when Tron said "I
> > >
> > > fight for the user!" But people like Phil really test the limits. I
> spent
> > >
> > > an hour on this password reset. I'm not help desk. Resetting passwords
> > >
> > > isn't my primary reason for being employed. Oy, the literal headache.
> > >
> > >
> >
> ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
> > >
> > > Todd
> > >
> > > Cialug mailing list
> > >
> > > Cialug at cialug.org
> > >
> > > https://www.cialug.org/cgi-bin/mailman/listinfo/cialug
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> >
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