[Cialug] Mediacom - not Linux related

[David Champion]

I'd unplug everything including the cable modem and ask them if they still
see anything. If they do the problem is on their side.

Does she live in an apartment style building? Is it possible she has a
wired connection going into the wrong wall jack and others in the building
are connecting to her network?

-dc

On Mon, Sep 4, 2017 at 8:04 AM, Dave Hala <dave at 58ghz.net> wrote:

> Restrict access by Mac Address, that will help to minimize all the
> random devices that are connecting.
>
>
>
> On Mon, Sep 4, 2017 at 8:00 AM, Will <staticphantom at gmail.com> wrote:
> > Is it possible they have the mac address of the modem that is incorrect?
> Or
> > someone is spoofing the modem with the same credentials?
> >
> > -Will
> >
> > On Mon, Sep 4, 2017 at 8:24 AM, Kevin Smith <kevin at linuxsmith.com>
> wrote:
> >
> >> Here's one I'm a bit confused by. So far Mediacom isn't much help; they
> say
> >> what I describe is impossible. I'm wondering what the thoughts are here?
> >>
> >> Mother got Mediacom, a month later got a DMCA notice that said she'd
> >> downloaded Game of Thrones. She didn't of course. They said just change
> the
> >> WiFi password. Fine done, but the notices keep coming. I looked at
> that's
> >> on her network (scanned from my own device) before and after changing
> the
> >> password. The only devices connected by WiFi are my phone and hers.
> >> Hardwired shows the modem, a Tivo device (which I assume is her DVR
> >> service) and then six other devices. Those six come and go. One reports
> >> being a TP-Link device, another a Samsung 46" TV, the others can't be
> >> identified. Her TVs aren't on the network. Mediacom says this is not
> >> normal. When I tell the we have zero devices wired in they say it's
> >> impossible.
> >>
> >> Mediacom can't answer these questions.
> >> 1. How many devices are supposed to show when you have their Xtreme
> >> service? Oddly, Mediacom can't answer this question.
> >> 2. Is it possible to somehow get on the local network by taping into the
> >> cable? Seem unlikely to me.
> >> _______________________________________________
> >> Cialug mailing list
> >> Cialug at cialug.org
> >> http://cialug.org/mailman/listinfo/cialug
> >>
> > _______________________________________________
> > Cialug mailing list
> > Cialug at cialug.org
> > http://cialug.org/mailman/listinfo/cialug
>
>
>
> --
> NIFCAP  -The Premier Client Intake System for Non-Profit Organizations.
> _______________________________________________
> Cialug mailing list
> Cialug at cialug.org
> http://cialug.org/mailman/listinfo/cialug
>