[Cialug] Dumped Mediacom, feels good

[Scott Yates]

Yes, their twitter account is very responsive.

On Fri, Feb 6, 2015 at 3:37 PM, Crouse <crouse at usalug.net> wrote:

> Dave,  one of the other guys here in the office gets IMMEDIATE attention by
> a different tier support when he starts posting stuff on twitter... it's
> pretty funny how fast they answer....  ;)
>
> On Fri, Feb 6, 2015 at 11:55 AM, David Champion <dchamp1337 at gmail.com>
> wrote:
>
> > I get to deal with a lot of ISP support departments. The most frustrating
> > thing I've found with Mediacom is it's impossible to get past their Tier1
> > support on any issue. On the rare occasion that I've gotten a call back
> > from a higher tier, they refuse to give me any recourse to contact them
> > back for a follow-up, so I have to start from square one every time.
> >
> > -dc
> >
> > On Fri, Feb 6, 2015 at 11:27 AM, Todd E Thomas <todd.dsm at gmail.com>
> wrote:
> >
> > > The short answer: I hate mediacom; long answer: I haaaaaaaaate
> mediacom.
> > >
> > > Cheers all,
> > >
> > > TT
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