[Cialug] FOSS Incident tracking

[Kevin C. Smith]

On 11/17/2011 03:32 PM, L. V. Lammert wrote:
> On Thu, 17 Nov 2011, Josh More wrote:
> 
>> *blink*  *blink*
>>
>> What else does "incident" mean?
>>
>> ;)
>>
> You know, Mr. Security, incidents like "I can't login", "my coffee mug
> tray broke", .. "where is the any key", .. ad nauseum. It's called tech
> support.
> 

Then take a serious look at this:

http://bestpractical.com/rt/


-- 
"I have come to believe that the whole world is an enigma, a harmless
enigma that is made terrible by our own mad attempt to interpret it as
though it had an underlying truth." -- Umberto Eco

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