[Cialug] Mediacomm fiber

[Ed Meacham (@work)]

@ jrnosee's last sentence

 

I had to do a fair amount of complaining to get ITC to bump the max DSL up
from 1.5 to 3. It took a few months of me calling in complaining about speed
requirements for my job not being met (worked remotely for Wells Fargo at
the time) and suggesting that I find a different option if they couldn't do
anything more, and soon. I was never told what they did exactly, but someone
from INS called me saying they had finished the installation, and that ITC
would be moving me up to the new package.

 

In the end, it only took my time, an extra $15 a month [I'm getting freaking
robbed. $80/mo; forcing me to have a landline, and only getting 3 meg.], and
extending my contract a year. Gentle harassment went far in my case. 

 

-emeacham (@work)

 

From: cialug-bounces at cialug.org [mailto:cialug-bounces at cialug.org] On Behalf
Of Matthew Nuzum
Sent: Tuesday, July 20, 2010 10:23 AM
To: Central Iowa Linux Users Group
Subject: Re: [Cialug] Mediacomm fiber

 

I am on mediacom for the moment and it's OK but I'm really upset at them
right now. My wife's grandpa died and I was going through their bills last
night to figure out how to cut costs and get a working budget for his wife.
Mediacom has been charging them $70 per month for family cable (no digital,
no extras). When I called they started by thanking me for being a customer
for 28 years. 

 

I asked them how to get a lower rate and they literally said they only give
lower rates to new customers. When I told them I was going to switch to
satellite they gave a $10/mo discount for 6 months. 

 

On Tue, Jul 20, 2010 at 10:05 AM, <jrnosee at gmail.com> wrote:

Mediacom won't replace they're last few feet of cable either....  I was
supposed to get the run to my house replaced last year.  They NEVER came out
to do it.  The problem got better for a while, but now they're back out
scratching their heads wondering why I have issues.  Turns out the line guys
never did the replacement and nothing was in my file to do it!  I may hate
Verizon Wireless (no incorporated back in to PO Verizon?), but who can I beg
to get them to bring FIOS here?

 

On Mon, Jul 19, 2010 at 1:40 PM, Matthew Steven <matthew at geniusweb.com>
wrote:

Dave Hala Jr wrote:
> Anyone using Mediacomm business for a 'net connection?

As my mother instructed me to only say nice things when I have something
to say: no comment regarding Mediacom.

I'll just say that Spencer, IA became a dramatically better place to
live for Internauts when the community built their own municipal cable
infrastructure to foster competition with the former monopoly.

Your DSL problem is an all too common one, and I would recommend at
least making a complaint. Companies like this will not replace their
horribly aged last-mile copper until forced.

http://www.state.ia.us/government/com/util/complaints/index.html


--
Matthew Steven
http://www.geniusweb.com/
(515) 999 0842

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-- 
Matthew Nuzum
newz2000 on freenode, skype, linkedin, identi.ca and twitter

"Never stop learning" -Robert Nuzum (My dad)

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