[Cialug] New hosting solution

[Crouse]

Matt,

Excellent.

The new TOS is 100% better. Still giving you leverage you need, but
not nearly as user "hostile".

Crouse



On Thu, Jan 21, 2010 at 2:07 PM, Afan Pasalic <afan at afan.net> wrote:
> Thanks Matt, I really appreciate it.
>
> Let me take a look. I'll contact you as soon as possible.
>
> Afan
>
>
>
>
> Matt Breitbach wrote:
>
> We've made some significant updates to the TOS that are more favorable to
> you (specifically eliminating the early termination fees).  Could you please
> look through and see if it is more agreeable now?
>
> -Matt
>
> -----Original Message-----
> From: cialug-bounces at cialug.org [mailto:cialug-bounces at cialug.org] On Behalf
> Of Crouse
> Sent: Wednesday, January 20, 2010 11:09 PM
> To: Central Iowa Linux Users Group
> Subject: Re: [Cialug] New hosting solution
>
> Matt,
>
> You know I actually signed up a few days ago, and looked around.
> While I thought the "delete account" thing was pretty drastic, I sort
> of understood the need to be able to remove idiots fast and without
> fanfare or wasted time, I mean, lets face it, it's $1 month, people
> can't expect you to waste time on something like this if they are
> simply exploiting your server.
>
> However, the deal breaker for me was actually other parts of the TOS:
>
> 3.5 - If prior to the end of the agreed on Term, Customer cancels
> the Services for any reason, or WHU terminates the Agreement
> due to Customer's breach of the WHU User Agreement or Acceptable
> Usage Policy, Customer will be charged a US$150.00 Breach-Of-Contract
> fee per domain package and per hosting account as liquidated damages.
>
> uhhhhhh isn't that like 12 and a half years of hosting at the $1 month rate
> ????
>
> Section 3.6, 3.7, 3.8, 3.9 and the late fee charges in 4.1 all give me
> pause as well....
>
> 3.7 - All sales are final. Any cancellation requests sent to or
> directed to WHU by
> email and/or regular mail shall be null and void. Customer also agrees that
> any
> request for a refund shall be forfeited.
>
> uhhhhhh ok, HOW do you cancel then ???
>
> and in section
>
> 4.2 - Customer agrees that WHU may charge up to 30 days in advance all fees
> due
> for the Services provided to Customer under this agreement to the
> credit card supplied
> by Customer during registration or at any time thereafter and customer
> specifically
> agrees not to charge back any payments WHU processes through Customer's
> credit
> card, checking account or other form of payment on file with WHU.
>
> I don't know, seems like alot of charges/penalties/rules etc for a $12
> year hosting account.....
> I'm not trying to pick this apart, I'm just pointing out what I saw
> and what others that read
> the TOS are going to see, and how they will interpret it. I can't for
> the life of me figure out
> why I would subscribe to a TOS that could potentially charge me $150
> for a $12 /yr account
> and wants the authority to charge my payment method 30 days in advance
> of the renewal date
> and has the right to refuse any refunds, but I only have to renew
> within 15 days. Also, it appears
> that in the Tos you reserve the right to "upgrade" accounts 4 times a
> year, and charge for them automatically
> if someone doesn't object within 30 days of the upgrade .......
>
> I'd be MUCH more inclined to use the service and promote it, if the
> TOS didn't scare me off.
> Excellent idea, tos ...not so much.
>
> Good luck,
>
> Crouse
>
>
>
>
>
>
> On Wed, Jan 20, 2010 at 9:16 PM, Todd Walton <tdwalton at gmail.com> wrote:
>
>
> On Wed, Jan 20, 2010 at 9:33 PM, Daniel A. Ramaley
> <daniel.ramaley at drake.edu> wrote:
>
>
> But the storage is a bit high. So far i've never seen a
> hosted plan that is cheaper than just running my own server because
> every plan always provides too little storage space.
>
>
> First: dude, trim.
>
> Second: check out this deal for storage space:
>
> http://www.suso.com/hosting_options.php
>
> I'm with suso.  They're real people and they're Linux geeks
> themselves.  The support is prompt and helpful.
>
> --
> Todd
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