[Cialug] SQL Question
Todd Walton
tdwalton at gmail.com
Tue Oct 6 14:23:01 CDT 2009
SELECT TOP (1) Date
FROM SALES.SaleDetails
WHERE ([Action ID] = 'CUST_CONTACT')
ORDER BY Date
I have the above basic query. When a sales person processes a lead
they put the information into the sales tracker program. So, the
"lead" is opened. I want my sales people contact the potential
customer within a certain time period after opening the lead. When
they do that they log it in the program, which creates a
"CUST_CONTACT" line in the database. This query pulls back the most
recent CUST_CONTACT date.
The problem is, the sales person may contact the customer, make the
sale, and then just close the lead and not bother to put in a contact
entry. So, I want to modify the above to ask, "What is the most
recent CUST_CONTACT date, or CLOSED date if there is no CUST_CONTACT
entries?" I want to use the CUST_CONTACT date if it's available, but
use CLOSED if there is no CUST_CONTACT.
Anyone got a suggestion?
--
Todd
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