[Cialug] OT - Best/better cable modem?

[Brad Boeckmann]

Nate,

My folks were having a similar issue almost daily at their house. After a
couple months of troubleshooting with me and with the Mediacom guys, one of
the Mediacom techs ran new coax from the pole to the house. (Everything else
had been rewired and checked multiple times by this point.) Ends up, water
was somehow getting into that section of coax. After it was replaced, no
more issues. That bit of coax had been up for at least 20 years.

I wonder how far back up stream Mediacom replaced coax. Before the pole to
house section, they'd replaced from the outside connection into the cable
modem at least twice and the folks were still having trouble.

Good luck,
Brad.

On 6/28/07, Nathan C. Smith <nathan.smith at ipmvs.com> wrote:
>
>
> I have a friend who is using Mediacom.  They have been out to replace her
> cable modem and now it is a very small olive/beige box.  I'm assuming it
> is
> made by Motorola.  The cable modem gets quite hot.  She is having the same
> issue with this one as with her old one (older neighborhood in
> DSM).  Every
> once in a while it just stops transmitting.  Her fix is to disconnect the
> coax and the power and reconnect it.  That seems to do the trick.  I tried
> just the power while I was there and nothing happened.  Mediacom has
> replaced the cables up to the box but the issues persist.
>
> I think this is a strange problem but has anyone else seen anything like
> this?  Is there anything to be gained by using an alternative cable modem?
>
> Anybody know of any voodoo or magic cable modem cures?
>
> Thanks.
>
> -Nate
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