[Cialug] DSL v. Cable (Ankeny)

[Jerry Heiselman]

Yes, this is true.  They are using QoS Assurance to deliver higher quality
phone connections, but I've never heard of it being that big of a problem.
A single voice line takes about 110Kbs for above average sounding quality.
My guess would be that you are on a router that is over saturated with
customers or the line to your house is not clean and needs to be re-worked.
One way to tell if the line has a high interference rate would be to examine
the diagnostic pages inside your modem.  Most modems have a builtin
webserver at 192.168.100.1.  If you go to that page in a web browser, the
modem will immediately pick it up and direct you to it.

Things to look for are SNR (should be no lower than 25 average),
microreflections should be no higher than 1000 per day that the modem has
been online (not all modems show this metric), and the power output should
be no higher than 46 give or take a couple of points.

If all of these things are good, then it's probably over saturation of the
market and you can ask if they have any plans on putting in a new router to
support the growth.

Jerry

On 5/3/06, Daniel Juliano <dan at danandlaurajuliano.com> wrote:
>
> I know this is an old topic, but I'm going through archives at this
> point.  I've had non-stop issues with Mediacom for the last three
> months, and it's getting consistently worse.  If I had to guess, it
> would be the ip phone crud they are pushing thru is grabbing all the
> bandwidth.  I'm guessing they have the ability to throttle everything
> else on the line to assure a good phone line.
>
> =Dan
>
> >>> I had to unplug and plugin my cable modem again last night.  I've
> >>> had lots of little outages with Mediacom.  Frankly, the little outages
> >>> are worse than a major one.  It gets frustrating to go to a page and
> >>> it loads fine, only to click a link on the page and you get a timeout
> >>> error.  Last night, GMail actually reported a corrupt page to me.
> >>> I'm guessing during the transfer, the javascript client didn't get
> >>> everything it was expecting so it reported corruption, and I couldn't
> >>> do anything until I did a reload of the page.  I can't trust Mediacom
> >>> with my internet service, and they want me to trust them with my phone
> >>> service?  Seriously?  And now they're rolling out 10Mb service?
> >>> C'mon, shouldn't you have rock-solid service before adding new
> >>> services?
>
>
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