[Cialug] mediacom repair number?

[Ian Walmsley]

You might have better luck calling the Customer Service number, then ask to
be transferred (as they use CIC to route incoming calls) and doing this will
put you above the rest of the callers that called the Internet Support 800
number. Mediacom has long hold times, as some of us know. 

What's the issue?

Ian S. Walmsley
IANLAN.COM
Network Operations Center
iwalmsley at ianlan.com
515.778.5399
 

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-----Original Message-----
From: cialug-bounces at cialug.org [mailto:cialug-bounces at cialug.org] On Behalf
Of Ralph Kessel
Sent: Tuesday, July 25, 2006 2:43 PM
To: Central Iowa Linux Users Group
Subject: Re: [Cialug] mediacom repair number?

Per our bill numbers, the two ph #'s for customer service at Mediacom are :
    1-800-332-0245. (24 hr customer service)
   1-877-387-8087 (internet support)
----- Original Message ----- 
From: "Dave Weis" <djweis at internetsolver.com>
To: <cialug at cialug.org>
Sent: Monday, July 24, 2006 7:19 PM
Subject: [Cialug] mediacom repair number?


>
> I'm working on a cable modem that downloads at a whopping 15 kbps with 
> ping times from 25 to 700 ms. Does anyone have a repair number at mediacom

> that won't be busy like the one on their web site?
>
> -- 
> Dave Weis
> djweis at internetsolver.com
> http://www.internetsolver.com/
>
> _______________________________________________
> Cialug mailing list
> Cialug at cialug.org
> http://cialug.org/mailman/listinfo/cialug
> 


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