[Cialug] Email Trouble Ticket #945027
dave
dave at visionary.com
Mon Aug 21 23:15:59 CDT 2006
Sorbs is a blacklisting service, like spamhaus etc. I've been "lucky"
enough to have my dchamp.net domain on the Sorbs blacklist before.
If you visit their site, you can search for your domain, and it will
tell you why you're on their list. Could be a variety of reasons,
chances are you can fix the issue and get de-listed.
Until then, good luck. A lot of domains use Sorbs and other blacklist
services.
-dc
Allen Kiddoo wrote:
>Anyone else having received mail blocked?
>
>I use directnic as my mail server and pop it from them.
>Two people recently phoned me to say mail sent to me was
>bouncing. I tried to mail myself from my own gmail account.
>It bounced too. So that means aol, excite, and gmail can not
>be sent to me. What is this sorbs.net and where did they come
>from? Any suggestions other than a trip to the post office?
>
>Allen Kiddoo
>----------------------------
>---------- Forwarded Message -----------
>From: directNIC Trouble Ticket System <support at directnic.com>
>To: adk at 52761.com
>Sent: 21 Aug 2006 22:29:50 -0000
>Subject: Trouble Ticket #945027 Has Been Responded To
>
>Thank you for using the directNIC.com Trouble Ticket System. The following
>response is from a qualified directNIC customer support team member:
>
>Date: 08/21/06 05:29pm
>From: whunt
>
>Greetings,
>
>The error you are reporting is caused by the fact that the server at
>py-out-1112.google.com (64.233.166.177) has been confirmed as a source of
>SPAM on the Internet. Accordingly they were placed on an Realtime Blacklist
>(RBL) by sorbs.net. This is beyond our control to correct, since we do not
>own, nor administer the list in question.
>
>The administrators of that server will need to consult the URL in the error
>message, then make the appropriate changes to their system and apply to
>sorbs.net to be removed from the list. Until that time, you will not be able
>to send e-mail to, or receive e-mail from that server. As I said, I do
>apologize for the inconvenience, but please understand that this is beyond our
>ability to correct.
>
>Please let us know if you need further assistance.
>
>Wayne Hunt
>E-mail Support Services
>directNIC.com
>
>Thank you again for using directNIC.com. We hope this response has
>sufficiently answered your question. If not, you may re-open the ticket
>at the following URL:
>https://secure.directnic.com/myaccount/tts/viewticket.php?id=945027
>
>Please feel free to use the frequently asked questions page at
>http://www.directnic.com/help/ to find the answer to your questions.
>------- End of Forwarded Message -------
>
>
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