<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;">Let me expand on the comment about Mac support from Qwest. I have never been a Qwest employee, I just like to be a loyal patron to the companies I am satisfied with.<br><br>Qwest's Mac support team is in Boise, Idaho. But they only work 8-5pm M-F. All other times you get re-routed to first available call centers. Some are in the US some are not. I always ask where the CSRs are located anyways. I've had them long enough and called enough times to know and been told their location and hours when I've called to request Mac support CSRs. <br><br>I prefer DSL for many reasons. If the person's main concern is download speed, and NOT upload speed Cable internet "can" be faster, but it's like a highway at rush hour. Just because the posted speed limit is 70 miles, doesn't mean you are going 70 miles when everyone in the in the neighborhood is getting off work and
kids are getting out of school jumping on the internet. You internet speed is the equivalent of going with the traffic flow. If your friend wants reliability and a constant speed, DSL is a better choice, whatever provider your friend elects.<br><br>Qwest's 2 year contract isn't that bad. they never charge you more (for the speed you want)... they have a price for life guarantee. If they have a promotion they discount you the difference regardless of a 2 year contract. Example: I went with a 1mb speed plan and had been a customer for 3 years, they ran a promo for that speed which was cheaper than the regular price and they gave me the monthly discount for the entire duration of the promo. Last year my internet was supposed to be $45/mo. and because they ran the promo twice, I was only charged $15/mo for most the year. When I've chose to go with a faster speed, I get the new promo price, and the 2 year agreement was not restarted since I had already
served the 2 year time. You can upgrade your connection speed at any time before of after the 2 years is up. It's mainly for those that terminate early. Moving service does not change anything either, only some one time transfer fees which is like $30-100 depending on all the services being transferred/changed. The more services you have through Qwest, the more discounts they give you. When I added DirecTV they added a $5 discount on top of the existing discounts. <br><br>I don't know much with cable internet or other DSL providers other than maybe NetINS, since I've been happy with Qwest collectively.<br><br>-A.<br><br>--- On <b>Sat, 12/5/09, CW Smith <i><cwsmith7@gmail.com></i></b> wrote:<br><br>From: CW Smith <cwsmith7@gmail.com><br>Subject: [DM-MUG] Fwd: OT: Qwest and Mediacom Internet Service Advice<br>To: "Des Moines Mac Users Group" <dmmug@dmmug.org><br>Date: Saturday, December 5, 2009, 3:17 PM<br><br><div
id="yiv1012883466"><div>Don't forget Freese Notis -- they use Qwest's network but their cust svc (especially Mac support) is much better. Local contacts too -- you won't be talking to someone in Calcutta.<br><br>---------------------------------------------<div>CW Smith</div><div>Windows & Macintosh repair</div><div>Apple Certified Mac Technician</div><div><br></div><div>(515) 577-1716</div><div><a rel="nofollow" ymailto="mailto:cwsmith7@gmail.com" target="_blank" href="/mc/compose?to=cwsmith7@gmail.com">cwsmith7@gmail.com</a></div><div><br></div><div>"Guitar, bass, percussion, Mac"</div><div><a rel="nofollow" target="_blank" href="http://www.cwsmith.fm">www.cwsmith.fm</a></div><div>---------------------------------------------</div></div><div><br>Begin forwarded message:<br><br></div><b>From:</b> "Dave Weis" <<a rel="nofollow" ymailto="mailto:djweis@internetsolver.com" target="_blank"
href="/mc/compose?to=djweis@internetsolver.com">djweis@internetsolver.com</a>><br><b>Date:</b> December 5, 2009 1:23:52 PM CST<br><b>To:</b> "Des Moines Mac Users Group" <<a rel="nofollow" ymailto="mailto:dmmug@dmmug.org" target="_blank" href="/mc/compose?to=dmmug@dmmug.org">dmmug@dmmug.org</a>><br><b>Subject:</b> <b>Re: [DM-MUG] OT: Qwest and Mediacom Internet Service Advice</b><br><b>Reply-To:</b> <a rel="nofollow" ymailto="mailto:djweis@internetsolver.com" target="_blank" href="/mc/compose?to=djweis@internetsolver.com">djweis@internetsolver.com</a>, Des Moines Mac Users Group <<a rel="nofollow" ymailto="mailto:dmmug@dmmug.org" target="_blank" href="/mc/compose?to=dmmug@dmmug.org">dmmug@dmmug.org</a>><br><br><span></span><br><span>I appreciate the compliment. We work hard at service and support. </span><br><span></span><br><span></span><br><span></span><br><span>-----Original Message-----</span><br><span>From: Chris <<a
rel="nofollow" ymailto="mailto:chris@kavanaughgallery.com" target="_blank" href="/mc/compose?to=chris@kavanaughgallery.com">chris@kavanaughgallery.com</a>></span><br><span>Date: Sat, 5 Dec 2009 13:16:51 </span><br><span>To: <<a rel="nofollow" ymailto="mailto:djweis@internetsolver.com" target="_blank" href="/mc/compose?to=djweis@internetsolver.com">djweis@internetsolver.com</a>>; Des Moines Mac Users Group<<a rel="nofollow" ymailto="mailto:dmmug@dmmug.org" target="_blank" href="/mc/compose?to=dmmug@dmmug.org">dmmug@dmmug.org</a>></span><br><span>Subject: Re: [DM-MUG] OT: Qwest and Mediacom Internet Service Advice</span><br><span></span><br><span>Dave-I was going to recommend you, internet solver does the DSL for </span><br><span>my work and they have always been helpful and reliable. I had </span><br><span>mediacom for about a year and the product is intermittent at best and </span><br><span>the service is horrible.
We would have outages at least a couple </span><br><span>times a month, every month. I would get a different excuse from every </span><br><span>different CSR I would talk to. They would promise credits for time </span><br><span>unusable that would never appear on my bill. A couple of years ago </span><br><span>mediacom was much faster than qwest but I chose qwest. Good luck Chris</span><br><span></span><br><span>On Dec 5, 2009, at 1:05 PM, Dave Weis wrote:</span><br><span></span><br><span></span><br><span>And just so the people that know me well don't think I've lost my </span><br><span>self promotion skills, I recommend our DSL if you are in the more </span><br><span>central area of the metro.</span><br><span></span><br><span>------Original Message------</span><br><span>From: Ray Bowler</span><br><span>Sender: <a rel="nofollow" ymailto="mailto:dmmug-bounces@dmmug.org" target="_blank"
href="/mc/compose?to=dmmug-bounces@dmmug.org">dmmug-bounces@dmmug.org</a></span><br><span>To: Des Moines Mac Users Group</span><br><span>ReplyTo: Des Moines Mac Users Group</span><br><span>Subject: Re: [DM-MUG] OT: Qwest and Mediacom Internet Service Advice</span><br><span>Sent: Dec 5, 2009 12:59 PM</span><br><span></span><br><span>Alan,</span><br><span></span><br><span>I agree with David. I would go with Qwest DSL. When Mediacom is</span><br><span>working it is fine but I have had several times when their server is</span><br><span>down for several days. When the problem seems to be at my end it can</span><br><span>take 3 or 4 days to get someone out here to fix it.</span><br><span></span><br><span>On Dec 5, 2009, at Dec 5, 200912:22 PM, Alan Maupin wrote:</span><br><span></span><br><span>I'm asking for advice for a friend on Internet service in Ankeny.</span><br><span>It's been awhile since I've negotiated a deal and I'm not sure
of</span><br><span>what to tell her. She's been offered two deals: Qwest 7 mbps for</span><br><span>$41 per month and Mediacom 8 mbps for $39. Since the price and</span><br><span>download speeds are very similar what other criteria should she</span><br><span>consider? One possible negative is the fact that Qwest requires a</span><br><span>two year contract.</span><br><span></span><br><span>Any advice would be greatly appreciated.</span><br><span></span><br><span>Thanks in advance -alan</span><br><span></span><br><span></span><br><span></span><br><span>_______________________________________________</span><br><span>DMMUG mailing list</span><br><span>Use this Address to send mail to the list:</span><br><span><a rel="nofollow" ymailto="mailto:DMMUG@dmmug.org" target="_blank" href="/mc/compose?to=DMMUG@dmmug.org">DMMUG@dmmug.org</a></span><br><span>Use this page to modify subscription options:</span><br><span><a rel="nofollow"
target="_blank" href="http://cialug.org/mailman/listinfo/dmmug">http://cialug.org/mailman/listinfo/dmmug</a></span><br><span></span><br><span>Ray Bowler</span><br><span></span><br><span><a rel="nofollow" target="_blank" href="http://rbowler.home.mchsi.com">rbowler.home.mchsi.com</a></span><br><span></span><br><span></span><br><span></span><br><span>_______________________________________________</span><br><span>DMMUG mailing list</span><br><span>Use this Address to send mail to the list:</span><br><span><a rel="nofollow" ymailto="mailto:DMMUG@dmmug.org" target="_blank" href="/mc/compose?to=DMMUG@dmmug.org">DMMUG@dmmug.org</a></span><br><span>Use this page to modify subscription options:</span><br><span><a rel="nofollow" target="_blank" href="http://cialug.org/mailman/listinfo/dmmug">http://cialug.org/mailman/listinfo/dmmug</a></span><br><span></span><br><span>_______________________________________________</span><br><span>DMMUG mailing
list</span><br><span>Use this Address to send mail to the list:</span><br><span><a rel="nofollow" ymailto="mailto:DMMUG@dmmug.org" target="_blank" href="/mc/compose?to=DMMUG@dmmug.org">DMMUG@dmmug.org</a></span><br><span>Use this page to modify subscription options:</span><br><span><a rel="nofollow" target="_blank" href="http://cialug.org/mailman/listinfo/dmmug">http://cialug.org/mailman/listinfo/dmmug</a></span><br><span></span><br><span>Chris</span><br><span><a rel="nofollow" ymailto="mailto:chris@kavanaughgallery.com" target="_blank" href="/mc/compose?to=chris@kavanaughgallery.com">chris@kavanaughgallery.com</a></span><br></div><br><div class="plainMail">_______________________________________________<br>DMMUG mailing list<br>Use this Address to send mail to the list:<br><a ymailto="mailto:DMMUG@dmmug.org" href="/mc/compose?to=DMMUG@dmmug.org">DMMUG@dmmug.org</a><br>Use this page to modify subscription options:<br><a
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