<HTML><FONT FACE=arial,helvetica><HTML><FONT COLOR="#000000" FACE="Geneva" FAMILY="SANSSERIF" SIZE="2">Thanks Chris. I used the Command F-15 and it sounded as though it was going to work. The disk made whirring sounds and then the sound it makes before it ejects. The disk barely showed at the opening and then retreated. That leads me to wonder if my problem is more serious. Thanks again for your help. Dora Ward</FONT><FONT COLOR="#000000" FACE="Geneva" FAMILY="SANSSERIF" SIZE="2"></FONT></HTML>