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<TITLE>Re: [DM-MUG] Help! Is there an official Apple repair shop in Iowa?</TITLE>
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<FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:12.0px'>Come on down. We are an Apple Specialist.<BR>
-- <BR>
 Please send mail to jim@gohaddock.com<BR>
<BR>
Jim Lagnese ACSA<BR>
Haddock Computer<BR>
801 73rd Street, Suite I, Windsor Heights, IA 50312<BR>
www.gohaddock.com (515) 225-9040 efax (909) 752-8021<BR>
(515) 321-7301 Cell<BR>
AIM/iChat:macmanlag<BR>
<BR>
Apple Sales Specialist, Apple Authorized Education Agent #SA69327<BR>
<B>Apple Service Provider Plus</B>, Canon Video Dealer<BR>
Proud member of <B>Apple's Service</B>, Training and Reseller Advisory Boards<BR>
<BR>
<BR>
<BR>
On 7/24/05 11:55 PM, "Richard Judson Twohy" <twohy2@yahoo.com> wrote:<BR>
<BR>
<FONT COLOR="#0000FF">> Dear MacWizards, 7-24-05<BR>
> <BR>
> Help? <BR>
> I have a snarf problem with my CD-RW / DVD-RW drive. <BR>
> <BR>
> I have one month left on my 3-year "Apple Care"<BR>
> contract for my 17"-flat screen imac. I've been sorta<BR>
> desultory about the "CD-RW /DVD-RW" Pioneer internal<BR>
> disk drive --- which has NEVER yet allowed me to<BR>
> finish the<BR>
> process of "burning" ANY backup data onto one of those<BR>
> "Frisbee"-eligible round disks.<BR>
> <BR>
> I've been sittin' here with Tiger lurking near my<BR>
> elbow since the 1st week of May -- and thinkin' I<BR>
> should back up SOME of the irreplaceable stuff before<BR>
> letting this tiger anywhere near my tank. Finally I<BR>
> got on it last week -- wasting boucoup hours with<BR>
> that stupid CD/DVD-RW drive and then, JUST as you're<BR>
> saying YES to ''BURN'' --- and THEN the Mac pops up<BR>
> with, "HEY! Are you LEARNING-DEPRIVED, Mister?? This<BR>
> is the place where I (-yes, "I-MAC") ALWAYS refuse<BR>
> your "BURN" request. [and so forth....]<BR>
> Of course, the last "exit" moment is ALWAYS where<BR>
> it happens.<BR>
> <BR>
> This time, I phoned my problem to AppleCare. -Hey, why<BR>
> not call ''em? After all, my access to them EXPIRES<BR>
> on August 25th. But of course, "David" couldn't steer<BR>
> me to a break-through, either. He said it's down to<BR>
> (2) variables:<BR>
> <BR>
> 1) Maybe the original box of "DVD-R" disks (-that<BR>
> I bought from Apple with the new iMac in summer 2002)<BR>
> are, **all FIVE of 'em...** simply too AGE-WORN. It's<BR>
> an occupational risk w/plastic, says David. So, I'm<BR>
> supposed to buy a new DV-R Frisbee-Candidate or two --<BR>
> and see if that'll work. Otherwise...<BR>
> <BR>
> 2) Move ahead briskly to the only remaining<BR>
> variable --- namely, it'll be a HARDWARE issue, says<BR>
> David-from-AppleCare. And he says to deliver my Mac<BR>
> to an official Apple repair shop while the Apple-Care<BR>
> contract is still alive. <BR>
> (-??- I didn't know that it covers physical<BR>
> repair, but... Oh, well. <BR>
> Uh, I mean Oh, Kay!!). Yee-Haw.<BR>
> <BR>
> Anyway.<BR>
> I haven't done either (1) or (2) yet.<BR>
> <BR>
> I've got a 3-day work-conference in Marshalltown<BR>
> starting tomorrow 7-25, thru Wednesday --- and so of<BR>
> course I'll MISS the DM-MUG meeting on the 26th!---<BR>
> It's extra-annoying that I hafta miss the<BR>
> Tuesday MacMeeting -- since I just finished installing<BR>
> Tiger onto the iMac just yesterday!! <BR>
> (And yup, I accepted the 10.4.2 upgrade last<BR>
> nite) -- all of this without any data-backup<BR>
> whatsoever, 'cuz I finally got tired of waiting for a<BR>
> miracle.<BR>
> <BR>
> So I'm all Tiger'd up, gussied up, smellin' all clean<BR>
> & everything... but I can't come to the meeting<BR>
> because of my 3-day Marshalltown blues. <BR>
> <BR>
> And hey, Tuesday's supposed to be Tiger-night,<BR>
> right?!!<BR>
> Dang. It would be WONDERFUL if you guys might<BR>
> could record the discussion somehow.... <BR>
> <BR>
> Meantime, what about Twohy's HARDWARE issue-?? <BR>
> Well, uh... I'm thinkin' of lugging the iMac with me<BR>
> to Marshalltown tomorrow, just in case there's an<BR>
> Apple repair shop in or near DM -- or, just in<BR>
> (EXTRA)-case, there's a cool Mac-Wizard lurking near<BR>
> the beating heart of DM-MUG, whose magic wand still<BR>
> answers to abject, grovelled entreaties. (help-?) <BR>
> <BR>
> Any ideas, any Body??<BR>
> --??<BR>
> --???<BR>
> --????<BR>
> <BR>
> The best of summer funk to you <BR>
> all... from the wilds of Iowa City,<BR>
> --Richard T.<BR>
> <BR>
> .<BR>
> =================== <BR>
> Richard Judson Twohy<BR>
> P.O. BOX 2233 * Iowa City IA 52244-2233<BR>
> Home: 319-337-9011 Road: 319- 621-5600 <BR>
> <BR>
> Remember this fact. You are unique, both genetically AND in your<BR>
> mix of talent and experience. No one else has what you can bring.<BR>
> IF you're not giving your best, what world are you saving it for?<BR>
> .<BR>
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