Solved and follow-up question - Re: [DM-MUG] How to fix OS X Help Viewer

Douglas haefele at mchsi.com
Tue Jun 27 21:28:41 CDT 2006


Found some information here: http://forums.macosxhints.com/ 
showthread.php?t=295

This article got me to the idea that running Help Viewer from within  
another application that is accessing a file on another box could be  
the problem. Deleting all the preferences for applications that the  
user might have run on remote files has resolved the problem.

Any ideas how to "see" the specific request being made and get to a  
more elegant solution than blindly deleting preference files?

Thanks, Doug

On Jun 26, 2006, at 10:17 PM, Douglas wrote:

> Hi Everyone,
>
> The problem - launching Help Viewer opens a Connect to Server  
> dialog on top of the Help Viewer window.
> The System - An OS X box (10.4.6)
> Other information - only happens on one user's account not others  
> on the same system.
> I've tried - removing all System and User preferences and caches  
> related to Help Viewer but no joy.
>
> Any thoughts much appreciated.
>
> Thanks, Doug
>
>
>
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>
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