I'm pretty sure Lee is referring to me here.<br><br>I have a fairly stock sugarcrm implementation; we try to do all of our scheduling, call tracking, and task management through it.<br><br>I haven't set it up against LDAP or AD; we primarily use it to make sure we don't lose billable hours through the cracks.<br>
<br>The one GREAT thing about it being so open is the database itself... I query against it every time my asterisk box rings so that the CALLERID shows the account and contact.<br><br>If you have more specific questions, I'd be willing to field, but like I said, we're more or less at stock.<br>
<br>Cheers<br>TJ<br><br><div class="gmail_quote">On Fri, Feb 26, 2010 at 5:21 PM, L. V. Lammert <span dir="ltr"><<a href="mailto:lvl@omnitec.net">lvl@omnitec.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div class="im">At 04:51 PM 2/26/2010, you wrote:<br>
<br>
>Anyone using an open source CRM tool like SugarCRM or one of the<br>
>project forks? How is it working out for you? Do you have any<br>
>lessons learned you could share? Are you authenticating in an AD or<br>
>LDAP environment?<br>
<br>
</div>Hopefully he will chime in - when I was at the meeting in November,<br>
somebody sitting at the table about two seats down (at the<br>
restaurant) was a big SugarCRM fan. In case he doesn't, perhaps<br>
somebody else can recall who that is??<br>
<br>
Lee<br>
<div><div></div><div class="h5"><br>
_______________________________________________<br>
Cialug mailing list<br>
<a href="mailto:Cialug@cialug.org">Cialug@cialug.org</a><br>
<a href="http://cialug.org/mailman/listinfo/cialug" target="_blank">http://cialug.org/mailman/listinfo/cialug</a><br>
</div></div></blockquote></div><br>