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<DIV dir=ltr align=left><BR><SPAN class=348561717-07122009><FONT face=Arial
color=#0000ff size=2> " </FONT></SPAN>Turns out that I had entered a
password into the modem wrong and that had we done the basics first we'd have
fixed it rather quickly. :-)<SPAN class=348561717-07122009><FONT face=Arial
color=#0000ff size=2> " </FONT></SPAN><BR><BR><SPAN
class=348561717-07122009><FONT face=Arial color=#0000ff size=2> "
</FONT></SPAN>Anyway, I'm pretty happy w/ their support. I've only called
a few times and most of them had spectacular results. One time I got the kid who
could only read from the script but we eventually got the problem solved
(my dsl modem died).<SPAN class=348561717-07122009><FONT face=Arial
color=#0000ff size=2> "</FONT></SPAN></DIV>
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<DIV dir=ltr align=left><SPAN class=348561717-07122009><FONT face=Arial
color=#0000ff size=2>I usually just take a few deep calming breaths and follow
their lead because I'm not above making a basic mistake and I realize the
more I know the more ignorant I become.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=348561717-07122009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=348561717-07122009><FONT face=Arial
color=#0000ff size=2>If they tell me to blow on the router, turn it around
3 times and plug it back in I would still do it, fully realizing it was silly,
but keeping a holistic optimism engaged until we reached another level of
support. </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=348561717-07122009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=348561717-07122009><FONT face=Arial
color=#0000ff size=2>I draw the line somewhere before chicken blood
though.</FONT></SPAN></DIV>
<DIV><SPAN class=348561717-07122009><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=348561717-07122009><FONT face=Arial color=#0000ff
size=2>-Nate</FONT></SPAN></DIV>
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