<br><tt><font size=2>> On Monday 14 May 2007 15:40, Claus wrote:<br>
> >[1] With Qwest, if it works stay low and don't draw attention.<br>
> >Otherwise someone at Qwest messes up your service for the next
few<br>
> >weeks. At least that was my experience in the past.<br>
> <br>
> That's been exactly my experience. I'd like to upgrade to their higher
<br>
> speed service (i think they call it "MaxSpeed" or something)
but have <br>
> been afraid to call. Last time i called for a speed upgrade a few
years <br>
> ago they switched my ISP from FN to MSN or something. And they wouldn't
<br>
> fix it until some amount of time had passed.<br>
</font></tt>
<br><tt><font size=2>I just upgraded about 1 month ago with the help of
Freese Notis (my DSL ISP)</font></tt>
<br><tt><font size=2>and it went as smooth as could be expected considering
Qwest. Glad I didn't do it</font></tt>
<br><tt><font size=2>on my own!!! What a PIA!!!</font></tt>
<br>
<br><tt><font size=2>What Freese does is to create a conference call between
Qwest, Freese and the customer (me) and wade </font></tt>
<br><tt><font size=2>through a 1.5-2hr phone call answering questions and
keeping Qwest from screwing up the change order.</font></tt>
<br><tt><font size=2>This helped greatly!</font></tt>
<br>
<br><tt><font size=2>They asked several times if I wanted to switch from
Freese to MSN... </font></tt>
<br>
<br><tt><font size=2>Anyway, I like the speed. :-) I hated the hassle/waste
of time/Qwest/MSN/etc. :-( Hope I don't have to</font></tt>
<br><tt><font size=2>do that again for several more years...</font></tt>
<br>
<br><tt><font size=2>johnl</font></tt>