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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Good Question, but the answer is no.
While this package was designed for online gamers and computer geeks they still
require a tech for the install because they want your money. The fact is,
Mediacom doesn’t care about the customer. They will do everything they
can to sign you up for their services, but once you’re their customer you
are screwed for life. This was a big question that was asked when I
worked there, and still is the biggest question from customers that still call
into the call center. Mediacom has an over-utilized network, with an
infrastructure they cannot maintain with too many dependencies on
AT&T. Mediacom cannot even run and administer their own DNS servers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>To tell you the truth, I would not count
on anything to change. The issue is with the corporate office and how the
company runs as a whole. No one in any call center can do anything for you,
accept offer you credit for services received. Seriously, they do not have any
power to do anything for you at all. I was in this position, and that along
with their VoIP services that made me leave and go elsewhere.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Sorry, got on a rant there, but wanted you
to know and everyone to know that you get what you get with them, and that’s
it.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Ian<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cialug-bounces@cialug.org [mailto:cialug-bounces@cialug.org] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Brandon Griffis<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, July 25, 2006 4:34
PM<br>
<b><span style='font-weight:bold'>To:</span></b> Central Iowa Linux Users Group<br>
<b><span style='font-weight:bold'>Subject:</span></b> Slightly OT Re: [Cialug]
mediacom repair number?</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Slightly off the topic.<br>
<br>
Do you or anyone have any inside info on when Mediacom might offer their
OnlineMax service (10 meg down / 1 meg up) without the "home
networking" install? I really want that service but $100 is too much
to drop for an install, and I don't have any need for a mediacom tech to come
out and setup my home network as I've already got one. Currently the only
way to get OnlineMax is to get it with the home networking option.
Thanks. <br>
<br>
-Gamble<o:p></o:p></span></font></p>
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<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 7/25/06, <b><span style='font-weight:bold'>Ralph
Kessel</span></b> <<a href="mailto:kesselr1@mchsi.com">kesselr1@mchsi.com</a>>
wrote:</span></font></span><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Per our bill numbers, the two ph #'s for customer service at Mediacom
are :<br>
1-800-332-0245. (24 hr customer service)<br>
1-877-387-8087 (internet support)<br>
----- Original Message -----<br>
From: "Dave Weis" < <a href="mailto:djweis@internetsolver.com">djweis@internetsolver.com</a>><br>
To: <<a href="mailto:cialug@cialug.org">cialug@cialug.org</a>><br>
Sent: Monday, July 24, 2006 7:19 PM<br>
Subject: [Cialug] mediacom repair number? <br>
<br>
<br>
><br>
> I'm working on a cable modem that downloads at a whopping 15 kbps with<br>
> ping times from 25 to 700 ms. Does anyone have a repair number at mediacom<br>
> that won't be busy like the one on their web site? <br>
><br>
> --<br>
> Dave Weis<br>
> <a href="mailto:djweis@internetsolver.com">djweis@internetsolver.com</a><br>
> <a href="http://www.internetsolver.com/">http://www.internetsolver.com/</a><br>
><br>
> _______________________________________________ <br>
> Cialug mailing list<br>
> <a href="mailto:Cialug@cialug.org">Cialug@cialug.org</a><br>
> <a href="http://cialug.org/mailman/listinfo/cialug">http://cialug.org/mailman/listinfo/cialug</a><br>
><br>
<br>
<br>
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<a href="mailto:Cialug@cialug.org">Cialug@cialug.org</a><br>
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